Here's our growing list of common questions and our answers to them.
Get in touch. We’re very good at sorting things out. We’ve hand delivered jumpers a fair few times in the past. See the note above about which items are already made.
Can I machine wash my jumper?
Yes you can - squeaker and all! Put it on the handwash setting as it's a bit gentler and cooler. Then when it's done, hang it up and it will dry in no time and look good as new. If you prefer to tumble dry, then dry on low. It shouldn't need ironing, but if you want it to look extra smooth, turn it inside out and be careful to avoid the back of where the squeaker is with the iron.
No, better than that - they're appliqued! Babs sews many pieces of material together to build up our designs. We think our woolly Christmas jumpers are much bolder than knitted Christmas jumpers knitted by big machines in China. See how Babs makes our with the videos and explanations in the How Babs Does It section. Click the drop down menu at the top.
Quite possibly. Please get in touch about this and bear in mind it might incur an extra cost. But we do like a challenge. Please also note that we’ll be limited in what we can do in November and December as by that point even the dog is addressing parcels and taking them to the Post Office.
Quite probably. Just get in touch.
Please let us know
straight away. This is ever more important for Christmas jumpers the closer we
get to Christmas. We can then put the one you want to one side before someone
else snaps it up. For full instructions on this, see our Terms section.
A fraught topic that we can quickly demystify for you. We wrote a separate article on the Christmas office party to help!
Yes. Yes they are.
Unfortunately not. When we first started we did this and had a couple go missing. The amount of time that goes into making them made this a bit upsetting all round. You don’t have to be in though! Your postman will put a delivery note through your door which explains ways to get your jumper. You can arrange for another delivery to your house; for it to be delivered to a Post Office for you to pick up; or you can pick it up from your local mail depot. We’re flexible on delivery addresses too, so maybe a neighbour
Yes. (At least one.)