First of all, any customers can contact us at any time to discuss any aspect of their data collection by us by email email@example.com or phone on 0113 2506943 or writing to us at Woolly Babs, 1A Football, Yeadon, Leeds LS19 7QF.
The only data we collect and store is when customers expressly give us this information when making or attempting to make a purchase. We have to collect a certain amount of data from our customers, such as postal addresses, simply to fulfil orders.
Our shop is operated via an online retail host called Shopify. Order details entered into our site are handled by Shopify which is itself fully compliant with the GDPR. Data is also collected about unsuccessful purchases to help Shopify’s system detect fraud.
Details entered for making the payment are handled by Shopify, Paypal or Amazon Pay, depending on your payment choice. These providers are also compliant with GDPR in how they handle your data.
The order data we receive is kept for us by Shopify, behind their firewall. We have in the past sent marketing emails to customers who accepted future marketing communications at our online checkout.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org or by mail using the details provided below:
Christmas Jumpers by Woolly Babs
What Are Cookies?
A cookie is a small file that is downloaded onto your computer when you visit a website. It allows Babs to recognise and tailor her site to you, as she can a jumper, and it won’t harm your computer.
Opting Out of Cookies
If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store. And nobody wants that to happen.
What cookies does Babs use?
This is where it gets really boring, really quickly. By 'storefront' we mean all the pages around our site with products on, rather than the checkout pages.
> where used
|Purpose||Data Kind||Sessional or Persistent?|
|Allows our site to store information about your session (referrer, landing page, etc..)||Unique Token||Sessional|
|Used by our internal stats tracker to record the number of visits to the shop||None||Persistent for 30 minutes from the last visit|
|Counts the number of visits to a store by a single customer||None||Expires midnight (relative to the visitor) of the next day|
|Stores information about the contents of your cart||Unique token||Persistent for 2 weeks|
|Stores session information for the checkout process||Unique token||Sessional|
> Site wide
|Set by Google to track who visits our site and from
|Persistent for a very short period|
|Unique to each user
|Used in PayPal payment transactions||Sessional|